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Frequently Asked Questions - Dynamic Mail Communicator™

Q:How to check if my SMTP Mail server is correct or not
A:

After entering the SMTP and POP server information into Mail Comm, you can click on "Test Account Settings". If you have entered all your information correct, program will inform you that Outgoing and Incoming test has been completed succesfully.

If you are having problems with the address of your Mail Server, you can also check this address through telnetting to the mail server.

Please go to "Start / Run" and type "cmd", this will open the command propt window. On this window type "telnet " then your mail server address (i.e. telnet mail.hotmail.com) and hit enter, if you can see a 220 response like the picture below, that means your SMTP mail server is correct, otherwise, you did not enter the correct SMTP mail server.



To find out your correct mail server, please contact to your ISP or network administrator.

  

General FAQ

What is the price if I want to buy a second license?


Does Dynamic MailCommunicator supports Exchange Server POP3?


Does MailCommunicator supports Email tracking feature?


When I try to verify emails, I always get "time-out" error. Why ?


How to check if my SMTP Mail server is correct or not?


I have installed the software and run the program, only the splash screen appears.... the program doesnt launch... What is the problem?


How Do I Backup and Restore my Mail Communicator Settings and Data?



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